The Delivery Partner Experience

At Gopuff, we give people the choice to earn with us in the way that makes the most sense for them.

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At Gopuff, we give people the choice to earn with us in the way that makes the most sense for them. With that in mind, we do things a little differently over here, and wanted to explain more about our approach. 

Ways to Earn with Gopuff

Here are the different ways to earn with Gopuff:

Pre-Arranging When You Want To Deliver

Many delivery partners that earn with Gopuff elect to pre-arrange when they would like to deliver. 100% of our U.S. locations offer an earnings guarantee for delivery partners that opt to pre-arrange when they will make themselves available to deliver. This means that if a partner delivers during a period of low demand, and their delivery-related earnings do not reach the communicated earnings guarantee, Gopuff will top off their weekly (before tips) to ensure they reach the Gopuff earnings guarantee for their market. 

But delivery partners can, and DO, earn above the Gopuff earnings guarantee (because this is an “earnings floor”). In fact, over 75% of all delivery partners earn more than the minimum earnings guarantee in a given week, before tips (of which all delivery partners keep 100%). 

We know many delivery partners like this predictability because the majority of earning hours completed with Gopuff are pre-arranged.

Deliver On-Demand

For delivery partners who want even more flexibility, Gopuff also offers on-demand opportunities to earn as well. When polled, 87% of delivery partners who earn with Gopuff said that ‘flexibility to work when I want” was the top benefit of being an independently contracted delivery partner. 

Need more predictability or benefits, join our team!

Unlike third-party delivery companies, Gopuff is a hyper-local company that employs full and part-time employees with access to benefits in every market we operate.  We typically hire about a dozen local employees when opening each new micro-fulfillment center. Workers seeking greater predictability or benefits can apply for these local roles to become part of Team Blue. To apply, click here.

Why Delivery Partners Like to Earn With Gopuff

While delivery partners most often share that the flexibility to work when and where they want is their top reason for being an independent contractor, there are a handful of reasons that we know draw people to deliver with Gopuff in particular. For example, when polled, 65% of delivery partners shared that they appreciate the predictability and ease of our hyper-local model because they don’t have to worry about which restaurant or retail store to go to or where their next ride will take them. Many others share that they appreciate that there is one pick-up location with parking where they don’t have to worry about getting a ticket, and that shorter delivery distances can mean less wear and tear on their cars. 

When polled, 7 out of 10 delivery partners said they were very satisfied or satisfied delivering with Gopuff. 

Delivery Partner Earnings

All delivery partners earn a fee for each order delivered, which generally ranges from $2.25-$5.00 per order delivered. In addition, all delivery partners receive 100% of tips. From time to time, boosts, promotions, and incentives may also be offered in specified locations.  The average U.S. delivery partner earns between $18-25 an hour* with Gopuff.

We are proud to offer delivery partners that elect to pre-arrange when they deliver a Gopuff earnings guarantee. This means that if a partner delivers during a period of low demand, and their earnings do not reach the communicated earnings guarantee, Gopuff will top off their earnings to ensure they reach the Gopuff earnings guarantee for their market. But this is just a safety net, since over 75% of all delivery partners earn more than the minimum earnings guarantee in a given week, before tips (of which all delivery partners keep 100%). 

Additional Support

The COVID pandemic highlighted more than ever that delivery partners are essential workers. To ensure all delivery partners that choose to earn with Gopuff are supported during the pandemic, Gopuff launched and still provides up to 14 days of COVID-specific financial assistance for all delivery partners diagnosed with COVID-19 or placed under quarantine. 

In December of 2020, Gopuff became one of the first delivery platforms to provide occupational accident insurance at no cost to all U.S. delivery partners. Occupational accident insurance helps to cover delivery partners who sustain injuries while making deliveries on the platform (no matter if they are driving, biking or walking). When work-related injuries result in lost earnings, occupational accident insurance can help fill the gap. Coverage can also help pay for medical bills and death benefits.

Delivery Modes

While the vast majority of deliveries are made in a vehicle, given our hyper-local model, we are expanding delivery options to bicycle and walking where possible. 

As of today, Gopuff is making serious investments in the delivery partner experience, revamping things like our backend pay systems, the delivery partner app, delivery partner support and more. Our goal has been, and continues to be, to make Gopuff the preferred app to earn for delivery partners. Stand by for more updates soon! 

Interested in working with Gopuff as a delivery partner or joining as a member of Team Blue? Click here.

* Not including tips.

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