Fam Subscription Program Terms and Conditions

Fam Subscription Program. The Fam Subscription Program (“Fam”) is offered as a monthly or yearly subscription that provides (i) free deliveries (no additional delivery fee) on orders, subject to a minimum order amount, placed through the Services (“Free Deliveries”) and (ii) other benefits or offers as may be specified from time-to-time. By signing up for Fam and providing us with your payment account information, you expressly acknowledge and agree that you are signing up to an auto-renewing subscription requiring recurring payments and agree to pay the then-current applicable fee associated with the Fam subscription.

Subscription Term. If you sign up for the monthly Fam subscription, you will be charged your first monthly subscription fee and any applicable taxes, including sales tax, on or about  the date you purchase your subscription or, if your subscription includes a free trial, on or about the day after your free trial ends. Your subscription will automatically continue on a monthly basis, and you will continue to be charged on a monthly basis at the then-current price (including any applicable taxes, which may include sales tax), until you cancel your subscription as described herein or we terminate it. If you sign up for the yearly subscription, you will be charged your first upfront, non-refundable (except as described below) yearly subscription fee and any applicable taxes including sales tax, on or about  the date you purchase your subscription or, if your subscription includes a free trial, on or about the day after your free trial ends. Your subscription will automatically continue on a yearly basis at the then-current price (including any applicable taxes which may include sales tax), and you will continue to be charged on a yearly basis, until you cancel your subscription as described herein or we terminate it. You may cancel your subscription at any time through “Manage Subscription” in your Gopuff account settings. You must cancel your subscription before it renews to avoid billing of the next periodic subscription fees to your account. However, if you cancel a pre-paid yearly or monthly subscription, you will not receive any refund. If you cancel your monthly or yearly subscription, you will be able to use your Fam subscription for the remainder of your pre-paid subscription term.

If your Fam subscription includes a free trial, you will not be charged the applicable fee during your free trial. To obtain the free trial you may be required to provide a credit card in order to ensure uninterrupted access to Fam and continued use after the expiration of the free trial. Upon completion of your free trial, your subscription will automatically convert into a paid Fam subscription and your payment method will be charged the applicable fee and any applicable taxes (including sales tax) unless you have canceled your Fam subscription. You may cancel your Fam subscription as described above. You may not receive a notice from us that your free trial has ended or that the paying portion of your Fam subscription has begun. 

If your payment details change, your card provider may provide us with updated card details. We may use these new details in order to help prevent any interruption to your Fam subscription. If you would like to use a different payment method or if there is a change in payment method, please update your billing information in the app. You authorize us to charge any payment method associated with your account in case your primary payment method is declined or no longer available to us for payment of your membership fee. We may cancel your Fam subscription with or without notice if your payment method is invalid for any reason. 

We may change the Fam subscription terms or fees at any time, without notice on a going forward basis in our discretion. If the pricing for your subscription increases, we will notify you prior to the increase, and provide you an opportunity to change your subscription or cancel your subscription before applying those changes to your account or charging your payment details in connection with an automatic renewal. The notification will inform you of how long you have to change or cancel your subscription before the changes become effective. Your continued use of Fam after the changes become effective will constitute your acceptance of the changes. If you do not wish to continue subscribing with the new fees or features, you may cancel your subscription. If you do not change or cancel the new subscription, its terms and conditions will apply for that renewal and all renewals going forward.

We may terminate your subscription for Fam at our discretion and without any notice. If we cancel your yearly subscription for Fam, we will give you a prorated refund based on the amount of time remaining in your pre-paid subscription; provided, however, that Gopuff will not be obligated to provide you a refund if we terminate your Gopuff account or your Fam subscription because we determine, in our sole discretion, that your actions or your use of the Fam or the Services violates these Terms or has harmed another user.

Your use of Fam is subject to the GoBrands, Inc. End User License and Terms of Service.