Effective: September 25, 2019
Questions; Contacting Company; Reporting Violations.
Email Opt Out
By joining our mailing list or making other requests for our services, you are agreeing to receive promotional emails and other communications from the Company. You can unsubscribe at any time by sending an email to our customer support team at email@example.com.
Collection and Storage of personal data
We may collect personal data directly from you in a variety of ways. We may: collect all information necessary to complete a transaction when you order products on our Website, including your name, credit card information, billing information and shipping information. We do not store credit card or billing information directly on our servers, but this information may be shared with third parties who will help process and fulfill your purchases. When you submit credit card numbers, we encrypt that information using industry standard technology. We may collect certain personal data such as your name, address, phone number, email address, date of birth, and if you choose to make it available to us your gender, ethnicity, occupation, and status as a student (along with your university) when you register for or purchase one of our services or products, or create an account to log in to our network (“Account”). We may collect additional information, such as in connection with events, special offers, contests, or other promotions. collect your phone number and the unique device id number if you use our Website or application (“app”) on your mobile device store and use location information if you tell us where you are (e.g., by allowing your mobile device to send us your location), to provide you with location-based information and advertising. If you want to deactivate this feature, you can either reinstall the application(s) or deactivate GPS on your mobile device also collect personal data at other points in our Site that state that personal data is being collected and what comprises the personal data to be collected. If you provide us feedback, enter a sweepstakes or contest, or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply. When you participate in one of our surveys, we may collect additional profile information.
We do not intentionally gather Personal Data from visitors who are under the age of 13. If a child under 13 submits Personal Data to us and we learn that the Personal Data is the information of a child under 13, we will attempt to delete the information as soon as possible. If you believe that we might have any Personal Data from a child under 13, please contact us at firstname.lastname@example.org. Further, this Website is not intended for use by persons under the age of 18 or any other persons not of legal age to purchase tobacco products.
Additional Information Collected Automatically
Information Placed Automatically on Your Computer – Cookies
When you view the Website, we may store some information on your computer.
Information Placed Automatically on Your Computer – Pixel Tags
In addition, we use “Pixel Tags” (also referred to as clear Gifs, Web beacons, or Web bugs). Pixel Tags are tiny graphic images with a unique identifier, similar in function to Cookies, which are used to track online movements of Web users. In contrast to Cookies, which are stored on a user’s computer hard drive, Pixel Tags are embedded invisibly in Web pages. Pixel Tags also allow us to send e-mail messages in a format users can read, and they tell us whether e-mails have been opened to ensure that we are sending only messages that are of interest to our users. We may use this information to reduce or eliminate messages sent to a user. We do not tie the information gathered by Pixel Tags to our users’ personal data.
Information Collected Via Third Parties
We may also receive personal data about you from other sources like telephone or fax companies that offer their products and/or services on our website, or companies that provide services in connection with the provision or optimization of our website (“Partner Companies”). Our Partner Companies may supply us with personal data, such as your name, e-mail address, mailing address information, home ownership status, education, marital status, children and their ages, employment status, and annual amount spent on our Products in order to help us establish the account or fulfill orders. We may add this information to the information we have already collected from you via our Website in order to perform and improve the Website and the products.
User Testimonials and Feedback
We often receive testimonials and comments from users who have had positive experiences with our Services. We occasionally publish such content. When we publish this content, we may identify our users by their first and last name and may also indicate their home city. We obtain the user’s consent prior to posting his or her name along with the testimonial. We may post user feedback on the Site from time to time. We will share your feedback with your first name and last initial only. If we choose to post your first and last name along with your feedback, we will obtain your consent prior to posting you name with your feedback. If you make any comments on a blog or forum associated with your Site, you should be aware that any Personal Data you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these blogs and forums.
Use of your personal data
individuals’ usage of our Website will not be disclosed to third parties except in aggregate
form such that your information will not be personally identifiable. We may publish this aggregate data or share it with third parties without including personal data.
Protection of your personal data
We are committed to protecting the security of your personal data. We use a variety
of industry-standard security technologies and procedures to help protect your personal data from unauthorized access, use or disclosure. We also require you to enter a password to access your account information. Please do not disclose your account password to unauthorized people. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we use reasonable efforts to protect your personal data, we cannot guarantee its absolute security.
Disclosure of your personal data
Your personal data may be shared as follows:
Third Party Service Providers. We may share your personal data with third party service providers to: provide you with the services that we offer you through our Website; to conduct quality assurance testing; to facilitate creation of accounts; to provide technical support; and/or to provide other services to us. These third parties include:
Adroll – We use Adroll to personalize customer experiences on our Website Apple – We use Apple to provide links to our Website
Appsflyer – We use Appsflyer for marketing analytics
Braintree – We use Braintree to process payments for our services Braze – We use Braze to enhance our engagement with customers and improve our customer experience and enhance our messaging to customers
Card.io.—We use Card.io to scan credit cards in our mobile applications Criteo – We use Criteo to improve our understanding of our customers and their interests
Fabric -- We use Fabric to help maintain system integrity of our Website
Facebook -- We use Facebook to allow our customers to log into our Website
Flurry – We use Flurry Analytics to better understand customer’s experiences on our Website
Kustomer – We use Kustomer to manage communications with our customers over a variety of channels
Microblink – We use Microblink to verify customer’s identity and age for age- related products
Sitecho – We use Sitecho for design and optimization of our Website
Tableau – We use Tableau to publish interactive data visualizations that can be shared over the internet
Talkable – We use Talkable to support referral marketing campaigns Twilio – We use Twilio as a cloud communications platform
You may review and approve the information about you collected upon registration in our
customer database. Upon request made to our customer support team at email@example.com, we will remove that information from our customer database or change/correct personal data that you state is erroneous. However, you should understand that information about you in our database might come from a number of sources, including orders placed by you and third party mailing lists.
Your Data Protection Rights (European Economic Area)